Quality First Builders, LLC - Orlando Insurance Restoration Contractor
About Us
Quality First Builders was incorporated in November of 1992 by John and Lisa Burket. John was born and raised in Vero Beach, Florida, where his father was a custom home builder for over 40 years. His construction background started at a very young age when he started sweeping out houses being built by his father. Through the years, he worked his way up to carpenter and began framing and trimming out houses. After graduating from college with a Building Construction degree and working for several large construction companies, John's entrepeneurial spirit and his desire to be involved in the local community prompted him to establish Quality First Builders. The knowledge he acquired from his college courses, along with his extensive "hands on" residential and commercial experience gives him good insight into what steps are needed to properly repair your home or office. The company has grown dramatically over the years, but both John and Lisa continue to be active participants in its day-to-day operation.
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John Burket - Owner/President
- Graduated from Vero Beach High School in 1979
- Bachelor of Building Construction - 1983 with honors from the University of Florida
- Employed by various large commercial construction companies from 1983-1992 with project management responsibility for over $200 million in job value.
- Certified Class "A" General Contractor since 1984
- EPA Lead Safe Certified Firm
- Institute of Inpection Cleaning Restoration Certification (IICRC) - Water Damage Restoration
- Institute of Inspection Cleaning Restoration Certification (IICRC) - Fire & Smoke Restoration
- Certified Mold Remediator
- Certified Mold Assessor
- Member of Better Business Bureau, Home Builders Association of Mid-Fla, and NFIB
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Lisa Burket - Vice President
- Moved to Florida as a toddler
- Graduated with high honors from Deland High School in 1980
- Bachelor of Science in Business Administration - 1983 with honors from the University of Florida
- Background includes positions in sales, marketing, and management for a wide variety of businesses in the Central Florida area
- Over 25 years experience in the construction industry
- Held the position of Office Manager at Quality First Bulders for over 15 years before taking on the Vice President role
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Brett Bales – Senior Claims Manager
- Grew up in northeast Mississippi
- Attended high school at Oak Hill Academy and college at Mississippi State University
- Involved in the insurance restoration industry since 1989
- Associated with over 5,000 claims
- Certified General Contractor in state of Florida (Inactive)
- Florida Licensed All Lines Adjuster (Inactive)
- Certified Air Quality Specialist - Environmental Assessment Association
- Certified Mold Assessor - Environmental Assessment Association
- Certified Environmental Inspector - Environmental Assessment Association
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Jennifer Roman - Administrative Assistant
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Born in New York
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Grew up in New York and New Jersey
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Graduated summa cum laude with a Bachelor of Fine Arts in
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Music Theatre from Elon University in North Carolina
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Bi-lingual (Spanish/English)
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Belinda Shankle
- Born in Washington DC
- Moved to Florida in 1983 and attended Valencia Community College
- Background includes over 15 years of management experience in Accounting, Revenue Management, and Reservation Sales in the Hospitality Industry
- 8 years of experience as an Office Manager in the Construction Industry
- Currently a Notary
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Todd Caldwell - Senior Project Manager
- Bachelor of Building Construction from the University of Florida
- As an employee of Quality First Builders for more than 10 years, has managed the repairs of well over 1,000 residential and commercial projects
- Extensive experience in both residential and commercial construction including a hotel resort, wastewater treatment facility, and hospital
- Previously Director of Facility Management for Alamance Regional Medical Center in North Carolina overseeing the design and construction of a $66 million medical facility and numerous medical office buildings
- Completed several continuing educational courses in water and fire mitigation
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John Frawley - Project Manager
- Grew up in South Florida
- Relocated to Central Florida in 2005
- Institute of Inspection Cleaning and Restoration Certification (IICRC) in fire and smoke restoration
- Training from the Home Builders Institute in general project management, customer service, and homeowner relations
- Broward County Fire Academy - Fire Sciences State Certified (Inactive)
- Broward County College - EMT/ Paramedic State Certified (Inactive)
- American Red Cross - Advanced First Aid
- U.S Coast Guard - Captain License 100 Gross Ton
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Glenn Shadrick - Project Manager
- Began a career in the reconstruction and mitigation industry after leaving the Army in 1999
- Member of the Quality First Builders team since 2005
- Manages day-to-day operations pertaining to water, fire, mold, and construction
- Received the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Damage Restoration, Fire and Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation Technician, Health and Safety Technician
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Lisa Dunbar - Project Manager
- Relocated from suburban Atlanta to the Daytona Beach area in 1976
- Attended Father Lopez High School and Daytona Beach Community College
- Began insurance restoration career over 10 years ago
- Level 1 and 2 Subrogation Certified
- Enviromold IAQ Certification
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Doug Fisher – Project Manager
- Born in Cincinnati, Ohio
- Relocated to Orlando in 1984
- Graduated from Bishop Moore High School and attended the University of Central Florida
- Involved in the construction industry since 1992 with experience in civil, commercial, residential, and specialty construction
- Institute of Inspection Cleaning and Restoration Certification (IICRC) in water damage restoration
- Certified Building Contractor
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Gary Bridges - Project Manager
- Born in Texas
- Lived in Florida since 1964
- Education - Lyman High School, Seminole Community College, and University of Central Florida
- Over 40 years extensive construction experience in residential, commercial, public works, and heavy highway construction
- Licensed Underground Utility Contractor (Inactive)
- Certified General Contractor
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LeBrente Stevenson - Fire-Water-Mold Division - Production Manager
- Over eight years in cleaning and restoration industry
- Institute of Inspection Cleaning Restoration Certification (IICRC) - Water Remediation Technician, Applied Microbial Remediation Technician, Applied Structural Drying, Certified Cleaning Technician, Lead Based Paint Remediation
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Jim Bowman - Fire-Water-Mold Division Crew Chief
- Six years experience in water, fire and mold restoration
- Institute of Inspection Cleaning Restoration Certification (IICRC) - Water Remediation Technician, Applied Microbial Remediation Technician
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Nick Dyroff - Business Development Manager
- Grew up in Orlando
- Attended Lake Highland Preparatory School
- Bachelor of Science in Public Administration from the University of Central Florida
- Florida Certified All Lines Adjuster
- Certified in NPO Management and Marketing
- Background in sales, marketing, account management, and customer service with several businesses in Central Florida
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Awards
- Orlando Business Journal (A Central Florida Publication)
- "Top 25 Specialty Contractors" - 2007, 2008, 2009
- "Largest Home Remodelers" - 2009
- Qualified Remodeler (A National Magazine)
- "Top 500 Remodelers" - 2007, 2008, 2009
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